Hi Bonton, When I order from your site. My credit is always declined. I call my credit card company, they told me that they did not receive any charge from Bonton. It is like your website cannot do not recognize my card. My credit card rep did a three way call to bonton customer service. The person at bonton can not figure it out. There was no problem last year ordering. Some how this year, my good credit card was rejected every time I place an order. No one at CS can fix it even after they contact her supervisor, super said card is fine and ask me to hit place Order again but it still cannot go through. Something must be wrong with the website. What can be done to solve this problem. I use contact us on site describing the above but never heard back