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The Because Market
Questions & Answers

102 reviews

Here’s what buyers have asked with answers from The Because Market staff and previous consumers.

6
questions answered
0%
answered within 1 day
Question:

What country are you based

Answer:
I'm in the United States of America (Florida, specifically).
By Leona Q., over a year old
See another answer (1)
Question:

How do you have such a great product, but such lousy customer service? You are taking advantage of the elderly.

Question:

What is the return policy?

Answer:
I have not had to return anything, but I'm sure that Customer Service would answer this question for you.
By Leona Q., over a year old
See another answer (1)
Question:

If my husband is not satisfied with the product after the free trail. Can I request that nothing be sent again, and taken off the order list

Question:

I was expecting to receive Because sanitary briefs instead I received a pack of pads as a sample. Mnosle can I receive the briefs instead?

Answer:
We can definitely do that! Please email help@becausemarket.com and we will get you set up.
By Connor S., over a year old
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Question:

I would like to cancel my account How

Question:

I received my package today, I really don't want to bring sent a new box in 2 weeks I don't wear these everday so is it possible for me to order from

Question:

How soon can I get a response to my email stating that I didnot sign up for automatic deliveries. I do not require monthly deliveries,

Question:

Help cancel any further shipment of Because Underwear because I do not wish to be on automatic delivery, it is not needed. I will order as needed only

Answer:
I don't know. They just send new items if you cancel another. It is crazy. I have never had this happen before.
By Carlene G., over a year old
See more answers (2)
Question:

I want to cancel my subscrlption and get my money back on the last shipment as it is TOTALLY WRONG!

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Typical questions asked
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What is the return policy?
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