AusFF
Questions & Answers
Here’s what buyers have asked with answers from AusFF staff and previous consumers.
11
questions answered
0%
answered within 1 day
Answer:
We don't decline payment it get declined from the bank if the information you have entered is not correct
By Kish R., over a year old
Question:
Do you have shipping to iraq
Answer:
Please can you complete below details for us check if we assist and can provide a FREE quote and email to operations@ausff.com.au
1. Complete TO address INCLUDING POSTCODE
2. Complete FROM address INCLUDING POSTCODE
3. Are you looking for SEA or AIR quote
4. Are you sending personal or commerical consigment
5. Is your goods on pallet, IF YES then are they fumigated pallets
6. Does your consigment containts any batteries, Perfumes, Deodriants, Chemicals or GAS anything dangerous
7. What is description of the goods?
8. Complete below
Qty of Box/Pallet Each Box/Pallet
L (cms) Each Box/Pallet
B (cms) Each Box/Pallet
H (cms)
Each Box/Pallet Weight(KG)
By Kish R., over a year old
Answer:
Hello,
Thank you for your message, Yes we ship to Philippines for B2B customers only.
Please feel free to contact care@ausff.com.au for any questons.
Happy Holidays.
Regards
Kish
By Kish R., over a year old
Answer:
Yes we do! Please estimate shipping cost using https://clients.ausff.com.au/EstimateShip.aspx and signup is easy using https://clients.ausff.com.au/SignUp.aspx.
Dont forget to use promo code HI5 (caps H - Hotel, caps I - indogo and number 5) to get 5.00 off on all plans.:)
Cheers
By Kish R., over a year old
Answer:
Hello, Yes we can ship Coles peppermints to Amarillo, TX, Have you tried our https://clients.ausff.com.au/EstimateShip.aspx enter Size LxBxH in cms along with Weight in KG to your destination country
By Kish R., over a year old
Answer:
Hello Ann E.
YES it is necessary to provide ID and you can mask you DOB or sensitive data on your ID. Hope it helps.
By Kish R., over a year old
Answer:
Hello Regina,
Yes we can ship perfumes and dangerous goods via SEA only (there is no expresss option), please contact us https://www.ausff.com.au/contact-us/ for custom quote.
By Kish R., over a year old
Answer:
Yes :), we offer our customer 2 services Digital Plan (scan only) and Non-Digital Plan (forward mail) Please refer to https://www.ausff.com.au/pricing for more information or contact us on care@ausff.com.au our service team will be happy to assist.
By Kish R., over a year old
Question:
i need to buy shoe from ausiie MIDAS SHOES ON LINE , kindly check how much is the agent fees
Answer:
Please feel free to contact us on https://www.ausff.com.au/contact-us/. Thank you
By Kish R., over a year old
Question:
Why does ausff ask for the front and back side scans of my credit card? I do not want to share that.
Answer:
Hi M. R
Very good question, the world we live have lots of BAD than GOOD people, hence to make sure that we do not dealing with FAKE IDENTITY characters we ask for Front and BACK CREDIT CARDS. We are fine in lots of cases for customers to MASK's other card numbers except first 6 credit card number and last 4 numbers, but we need to see the Bank details who issued the card.
Hope this answers your question or feel free to contact us various channels provided on via https://www.ausff.com.au/contact-us
Thank you.
By Kish R., over a year old
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