Here’s what buyers have asked with answers from Adidas staff and previous consumers.
3
questions answered
0%
answered within 1 day
Question:
Why do you do nothing about improving customer service? It's a very stupid business practice.
Answer:
Adidas customer service is adidas no service.
They should get rid of it.that is how useless it is.
By Theressa W., over a year old
Answer:
Because they don't have a clue about their documentation process- there is no CUSTOMER SERVICE at Adidas online - and don't try to call them, they rarely pick up the phone- INCOMPETENT
By Karen D., over a year old
Answer:
For anyone experiencing this issue- Take photos/screen shots of order and credit card info. You can call 905-266-4200 or 1-800-448-1796 or 1-855-823-4327 but dont expect anyone to answer. If they do explain your issue and get a case number- if you dont hear back from them call again give them your case number and ask to accelerate the issue to a supervisor- dont expect to hear from them but if you do and you don't get your purchase call your bank/credit card company and ask for the charges to be reversed. KEEP all your documentation - Adidas staff lie - you will have to prove contact with them. Good Luck
By Karen D., over a year old
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