I hired Why Unified to help my company manage and create paid ads. I signed an initial contract on January 17,2020. I completed their onboarding and marketing questionnaires on January 18,2020. I was made to wait until February 3,2020, to have a call with * to go through the marketing program.

After going through the plan over a call (which was quite generic BTW), I was told that I had to sign off on the marketing plan and then I would be shown the ad drafts for our company. On February 6,2020, I was told I would be seeing them within 1 business day.

And then... I got nothing.

The days went by. I constantly emailed *, asking what was happening.

Then I was contacted via email by another female representative: *, who told me that * was on medical leave and that she would be managing my case from here on out. She sent me links to drafts of graphics and copy that had been done for my company. Unfortunately, all the drafts had absolutely nothing to do with what we had hired them to do: which were paid ads. * told me that those drafts were located in my FB business manager account. I went to find them in there, and they had not yet even accepted the invitation to our FB business manager account!

I also found out that Why Unified took a second monthly fee from us within 2 weeks of taking the first one.
Once I realized this and saw that they had not done any of the work I had asked them to do, I asked * if a manager could contact me. She told me to expect 3-4 business days for them to get in touch.

Can you imagine a digital marketing agency telling you to wait 3-4 days for a response?

Since that day, until today, I have never received a callback nor an email from management. I ended up contacting the CEO of the company - * via his FB page to ask him for help. He has never replied to me either.

Additionally, during these weeks of begging for a response, the Why Unified website was 'undergoing maintenance.' Yet another major red flag.

I then contacted some of the businesses that were shown on the 'Clients' page of the Why Unified website. Both of the CEO's that I spoke to verified that they had never heard of, nor worked with Why Unified. One of the CEO's contacted Why Unified immediately to demand they take her name down. Their website went 'under maintenance' that same day for a few hours. When it reappeared, the website had completely generic names and business names in place of the others.

Every day that goes by, I see more and more fake positive reviews being posted on these websites, which is so disheartening. I'm writing this review in the hopes that I can prevent other people from being scammed by Why Unified. I hope that * does the right thing and rights the wrongs that have been done to us and so many others.

*Personal information redacted by admin