I started having issues on Aug 2,2023….I tried using my card at 5-6 different ATM's & was declined, 1 even said fraud activity. The same day I called, spoke with cust serv (waited over an hour to speak with someone) & was told they were having technical issues AFTER trying to tell me you can't spend more than $500 in a day or I don't have sufficient funds, mind you I had received a deposit that very same day. It was told to me that the issue would be fixed the same day or by the next morning. The next day, same problem, couldnt withdraw from the ATM or use at the counter, my card kept declining which was embarrassing. That same day I called, waited over an hour again to speak with someone, & requested to speak with a supervisor. He said that they would expedite a new card that should work, which they charged me a $3 processing fee that I still have yet to receive since Aug 3rd & was told it would take 2-3 business days. Fast forward, Ive spoken with several cust serv reps all saying the same lie, still have yet to receive my new card & still cant access my funds! At one point I was able to transfer money from my walmart card to pay pal but then they blocked me from doing that…then I figured out how to do an external transfer from my walmart card to my credit union account & now somehow they've blocked that. I just want my money off of this card! Also I failed to mention that also at one point I was able to make online purchases only until I had a few unauthorized charges that I did NOT make & was only refunded for 1 of those purchases! Ive been with them for at least 11-12 yrs and never had a problem until now & Im SICK OF THEM & if you dont have a card with them, keep it that way! You can hardly understand anything that they say…I even spoke to one rep & you can hear her children in the background! She finally just muted our phonecall & never came back to the call. Now…at this point, I have no choice but to file a lawsuit! There are so many ppl going thru the same thing that I am & it isnt fair & they dont care! Customer service is HORRIBLE & they are not sympathetic nor empathetic to this crisis! PLEASE DO NOT USE WALMART/GREENDOT MONEY CARD‼