If I could give them a negative star review, I would.
Alright, so not to be a Karen, but I do feel it's well deserved. Buckle up guys.
So back in the beginning of February 2019, I ordered a few products from this company, including some shape wear that I was going to be wearing under my wedding dress (wedding was in June of 2019) I was sent 2 of the 6 things that I did order, but then no word about the rest of my order. I sent MULTIPLE emails trying to get ahold of them because in March I still hadn't received my full order, nor had I gotten any word of when it would ship out. And I hear NOTHING from them. So I email again and again, and then in April I get an email stating that there were shipping delays, and the asked if I wanted to swap the items I ordered for other things with equal/less value. I said sure, and told them the things I wanted to replace it with. And they told me that the replacement items were out of stock as well. And this went on for months. So flash forward to June of 2019. (Already past my wedding date and I had to order from a different company)
I email, and hear nothing, and then July I'm sending emails, I commented on the Instagram and Facebook accounts and sent messages thru there as well (IG commenting was deleted and DMs were never responded to.) and the same for august, September... all the way until January of 2020, I heard nothing back. I was sending emails out that weren't being answered. They said here is a gift card for 82$ (when my order placed was well over $250) I said no thank you, I would rather just have my money back. What makes you think I would want to order from your company ever again? And they said ‍‍well, you can take the gift card or you get nothing. We don't do refunds or cancellations of orders. Suck it up.
So now, it's February 2021, and I'm like well I don't want to waste the money (again) so I'll order what I can with the gift card. And here it goes again, now we are at the end of March, almost to April. No products, and 4 emails about this new order that have not been responded to. They do not have a page with the BBB, so I don't know where to submit a complaint to.
But long story short, moral of the story... what ever you want to call it. Stay away from them. They are a scam.