2 reviews for Sims Custom Shop are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Washington
1 review
2 helpful votes

My Second Guitar
February 14, 2019

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My Second Review:

I said I would write a second review when I received it and I have. I'll try to go over the same categories as I did before. I also see that Pat has made a reply to my first review and I'll address that towards the end.

The Time Estimate:
This one was on time. The original estimate was for 10-12 weeks due to the busy NAMM season. I shipped around 11/9/18 and received 2/4/19. Approximately 12 weeks. I was told however, separate from the original estimate, that it would ship to me late December to early January. So kind of a weird mixed message.

The Quality:
This guitar was done in a white gloss finish. Looking at it closely its pretty good. One small black spec on the back and a couple little bumps near the neck pocket. Relatively minor stuff. Again I practically have my nose against this thing when Im looking it over. Thats the level of detail I try keep my self accountable too in my daily work so thats how I inspect. If I were comparing the two guitars I have I would say this was the better of the two.

One thing I have noticed is that I feel as though the finish on the white guitar is softer than the finish on the copper guitar. I can visibly leave a mark in the paint in the electronics cavity with my fingernail. Im not willing to try this test in a visible area so this is something I can't prove but thought it worth mentioning.

The finish has chipped in one small location down to bare wood. Seeing as how it has only sat on a soft pad on my bench I don't know what to make of this. This happened within hours of receiving it. Its entirely possible that I knocked it against something without noticing but I don't believe I have. It would have to be a fairly hard hit and even then a cured urethane finish shouldn't have had that as a result. I also paid for a special ceramic coating. This stuff isn't bullet proof but it does help considerably from what I've been told. So Im not sure what to think about it.

The Communication:
Emails were answered promptly this time. Only nit-pick I have is that twice I requested in emails that it be sent to my work address but it was shipped to my home address. I asked this because its cold and snowy where I live and I didn't want my freshly painted guitar left out in the cold on my front porch. Easy fix, I just had to get a hold of the deliverer and pay a small fee to have it rerouted.

My Recommendation:
It holds true from the first review.

Average Joe: go for it.
Gigging Musician: maybe not.
Professional Luthier: ask questions, be cautious, get assurances.

My Conclusion:
The white guitars is pretty sweet. This one gets a 3.5 star. Overall I'm going to bump the entire experience of both guitars to a 3 star. That may seem harsh, but in my mind 5 star is perfect. 4 is something I would recommend to everyone. 3 is recommend to some. And so on.

A 3 ain't bad

To Address The Response Comment:
It does appear we disagree on a few things. Thats ok! There are two sides to every coin, and the truth is somewhere in the middle. People are flawed and I am no exception. I'm willing to say the disagreements are probably due to a matter of perspective. I won't get into a "comment war" or a debate about who said what. I could quote emails too but like I said in the first review: My hope is that this review will help people reach a decision on whether or not Sims Custom Shop is right for them. I've said my piece and he's allowed to say his. I understand that this is how he makes a living and of course he wants to protect his reputation. Im in the same boat, the guitars I make are how I make a living.

Its up to the customers to decide what they deem relevant and thats why reviews on sites like this are important.

Date of experience: February 12, 2019
Canada
1 review
4 helpful votes

None
January 19, 2016

Done

Date of experience: January 19, 2016
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2 reviews for Sims Custom Shop are not recommended