9 reviews for SimpleSwap are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Ukraine 1 review 1 helpful vote
I categorically do not recommend using this service!
March 12, 2024
Well... On 7.03.24 i wanted to exchange USDT=>HMND.
I sent USDT coins to the specified deposit address and waited.
Exchange ID: tg7gajemkg26wih1
Transaction Hash on bscscan:
0xa4a******eb04c0ee77cc5424aa1d49d1f1dab4a7ced7a9f41a477bdc60d83dd
For some unknown reason the conversion did not continue and i didn't receive back my HMND coins.
I have written to customer support several times asking for my funds back, but each time i get the same answer "Your funds are safe, please don't worry. We will keep you updated".
It's the 12th today! I'm being blatantly ignored.
I categorically do not recommend using this service!
UPD: The conflict was resolved. But i don't raise the rating above 3 stars because of the time wasted.
Date of experience: March 12, 2024
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