I recently ordered a youth leafs jersey for my neice off large NHL shop website and I figured with 30% off it would make an amazing Christmas /Hanukah present for her.
So I filled out all the information as required and entered the address in the box and even triple checked that I had the right boxes filled for the delivery, entered my cc number and thought it was completed with zero issue ( boy was I wrong).
About 5 days later I went to do a status check up on where the jersey was in transit and I seen it was shipped out so I clicked on the see further status button and then the $#*! show started.
So I clicked on that button and filled out my email they needed and when I got to the courier status page it said item being returned to original shipper and I started thinking to myself that's strange but when I looked further down the page I noticed they didn't even included the address, just the City /province and postal code and I was livid so I called up their customer service number and after figuring out how to get through to a rep then the fun started.
Turns out that the issue was on their part and when I asked them if they could resend it and fill in the correct information for the address) I made sure to take screen shots the night I ordered the jersey and of every step of notification) all the rep told me was no sir but because of this inconvenience we can give you 30% off your next order and then I lost my cool.
I was like buddy I know you are just doing your job but for the love of Christ this is a mistake on your end not mine and WTF is 30% off gonna do about the current situation with my nieces jersey? I was like am I pissed ( yes I am) why because of incompetent asswipes like you $#*!ing up and everyone else has to pick up the slack.
I told the rep to take the 30% and jam it up their arse and I want my money back and the funny part is the distribution centre is just down the street from my friends place in North York ffs.
Avoid these stunned brained chimps and their crap flingers orgy that they call a company at all costs.
Avoid , go to a brick and motor store and mail it yourself.
Nothing, my product never even arrived