They do not do anything at all different than what you do yourself to expidite your passport, yet charge a ton of money. When I talked to a customer service agent (who promised me the passport in my hands 5/17) they could not explain what RMP actually does that makes the proccess faster aka expidited. Right then and there I should have seen the massive red flag.

They high jack the updates as well, they change your personal email provided and put their own. This means all communication goes through RMP then they forward it to you to LOOK like they are actually involved in the process, when in fact they are simply a middle man.

You just mail the docs you should send directly to the gov to RMP, they do god knows what with it for a week or more, then simply forward it to the gov for processing. How on earth do they get away with this, let alone for the cost? Fed Ex is also tied into this whole scam, which also is mind blowing as the gov doesnt even accept Fex Ex mail... again a red flag I didnt see as FeD Ex just sends your docs to RMP... again another middle man that is unneccessary.

Best part is, this is costing me a trip to Cabo from my company. My fiance and I both sent our docs at the exact same time and she has her passport in her hand as of 5/14 yet I just looked at the gov website (RMP never tells you this) for the true update and it clearly states 5-7 weeks from the date received (4/26). Considering I priority shipped via fed ex my documents on 4/14 RMP cost me nearly 2 weeks (which would have got me to go to Cabo!) of time due to their scam set up of having a passport agency help with the paperwork yet they go over it again? WHY? The passport agency sealed it and did everything to directly ship to the governement.

RushMyPassport has wasted me and my fiance 500+ dollars at this point and a trip to Cabo, I'm guessing they wont care to refund my money either based on other reviews. This company seems to be a joke, will update review if they actually help refund me money as my passport is coming in normal timeframe not expidited.

AVOID AT ALL COSTS!