I would give ZERO.

I booked hotel stay through Priceline. We stayed at Extended Stay America I paid a total $623.32. Our room was in less than desirable condition. Reeked of Marijuana and Cigarettes. Hotel manager was super apologetic. They had no other rooms with amenities we paid for. Manager offered a discounted rate $50 off each of the first 2 nights and the 3rd night would free. Manager said refund would be applied upon checkout in the amount of $179.48. I called 10 days later since no refund to my card was made. I was told refund went to Priceline. I received no notification from Priceline in regards to my refund. I called them 3 times on 3/7/23. I got the run around of we cannot reach the hotel to confirm amount and they will get back in 3-5 business days. I kept calling because this is UNACCEPTABLE. In 2nd and 3rd attempt the amount was in fact confirmed through front desk at hotel. Priceline told "them to not offer specific amount to customers because Priceline will decide how much customers would get back". After all my efforts Priceline told me I would only recieve $97.17 of the $179.48 promised to me. $179.48 was promised to me if I continued with the stay. Priceline recieved $179.48 from Extended Stay Amerixa. Where is the rest of my refund that was promised? I paid and stayed in the undesirable conditions. Why does Priceline get to keep the other $82.31? THIS IS COMPANY IS A COMPLETE SCAM. They take your money and then pay hotel with their business card. Allowing them to recieve any and all money without notifying the customer. I want money back. This was my first experience and I WILL NEVER DO BUSINESS WITH PRICELINE EVER AGAIN. Purchaser BEWARE! NOT WORTH THE DISCOUNTS