169 reviews for OZSALE are not recommended
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Australia
2 reviews
0 helpful votes

RESEARCH ALL REVIEWS EVERYWHERE BEFORE PARTING WITH YOUR MONEY!
November 10, 2021

I was formerly a huge fan of Ozsale, having shopped with them since their inception in Australia, and I joyfully spent spent many $1k's with them over the years. That was then, now I'll not spend a cent!

Over the years I've watched their service and product decline to a point I virtually stopped buying anything at all from them. There were always small errors such as sizing or description, small inexpensive items broken or flawed that just didn't warrant the hassle of contacting them, returning etc. etc. Manufacturing quality of many so-called brand-name items became woeful, although I appreciate that is commonplace across the board due to certain manufacturer's standards these days.

Their search engine's inadequacies and shortfalls don't allow for specific searching in order to avoid synthetic fabrics, for example, so unless "cotton" or "linen" happens to be in the description, you've got no hope of seeing ALL the cotton or linen only items available. Who can be bothered manually scrolling through & searching 1k's of listings when many, once opened with high hopes, don't have size charts, all important fabric composition, country of manufacture, and lack so many other very important details besides! So many other non-clothing items devoid of dimensions, the most important factor, sigh.

The end of my dealings came yesterday. I recently purchased a small order of just 5 items of BEDDING products. Only 2 were correct as per Ozsale's listing description, albeit they were dreadful quality in my opinion i. E. feather/down pillows compressed down to nothing to the point you may as well not even use a pillow, and a quilt cover's "specialness: way, way over-stated! Like all the other Linen fabric (apparel) I've purchased from Ozsale I fully expect buttons to fall off, holes to form, and massive fading etc. after just a couple of gentle front-load machine cold washes.

The remaining 3 items: One was NOT the size described i. E. "Mega Queen" (to fit deep mattress) but a useless regular Queen size (10cm shorter walls). Another item was stated by Ozsale to have been "Received" yet Australia Post's tracking tells me it hadn't even been scanned & certainly has not been received, The other item ordered was for a 3 piece set, but only 2 pieces were received, thereby making the entire set useless! In the "old days", if they didn't have stock they'd call & ask if you still wanted the other parts of a set etc, not these days, however - easier to waste vast amounts of customers time and money, and then their own having to deal with returns, if people can be bothered. JUST A HUGE WASTE OF MY TIME, EFFORT AND $100's, and such a major, major disappointment on all levels.

Tip for consumers:

Search all reviews everywhere before giving them your $'s because over the years this once fabulous site has really gone down and down almost to the point of no return. I'll be doing a chargeback on credit card and/or going to Office of Fair Trading if I have to this time, which will be my absolute last after many years & $1k's!!!

Products used:

Quality is beyond poor, gave most away

Date of experience: November 10, 2021
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