Ordering from Mielle "Organics" is like ordering from Wish and having Jim Carrey from Ace Ventura pack your orders. If packages arrive, it's 2 months later with items missing and leaking. Missing items took another month. To apologize for the massive delay and terrible customer service they sent out codes to compensate. Either the codes didn't work or again customers didn't get their items. They don't answer their phone calls,voicemails or emails. If you do get through to someone they are useless or rude. They know it, that's why they turned off their customer service rating option.

If you really like their products, or want to try them— they sell them at family dollar, general dollar, target, Marshall's, Burlington coat factory. I purchased one on clearance at Marshalls. Looking over the ingredients and quality of the product— I understand why it was on clearance. If you order online, make sure your bank is really good at handling scams before hand, so you can get your refund if needed.

Are they really great products? No. A lot of them contain chemicals, silicones, parabens, drying alcohols that are bad for any hair type. Please do your research. There are many helpful websites and apps that allow you to quickly input or scan products and ingredients and let you know what is bad and why it's bad for your hair, regardless of your hair type.

Did you want to support a small black business? Yeah, me too. Type in the hair/skin products you're looking for on social media, Etsy, and ebay. There are sooo many small businesses that have better and actual organic products. Even if they are located on the other side of the world—their turn around time is still faster than Mielle Organics.
( Which is not at all organic, at all.)

I would rate this company zero stars, but that's not an option. I hope someone sees this review or any of the comments on social media they try to hide and helps prevent someone from this headache.
I've included two photos. One photo is of the order I never received and one is of my order placed in November of 2023. The ship date says a month later in December. I didn't receive this order till January, with products missing. I did get one more conditioner ordered in November in February, but honestly Mielle Organics still scammed me out of over $50.00 worth of products. Which is nothing to the people I see commenting on Facebook and Instagram.

Shampoo, conditioner does not work, small bottles, pricey, Tres Emme/Suave/VO5 work better than Mielle.