I've bought for so much money last month on this store. And i regret it so much. Started with the multiple 50 euro vouchers I bought. After purchase, turned out i couldnt combine them. Not with promo codes - ok, not nice, but smart - but also not. With themselves. Yes, so buy a 100 euro jacket? Sorry, you can only use 1 50 euro vouchers. So i paid more to buy 5 orders of goods (sorry Earth, more transport gasses for you, thank Mango) to see their sizes don't really fit generally. Ok, no problem, you can exchange sizes for free if in stock, without further issues. So i did. To my wonderful surprise, they refunded both. BOTH WERE IN STOCK. But customer service, oh, they lied, in each mail, saying it was out of stock. That their website sometimes "isn't telling the truth". Euh what? Meanwhile, the funny thing: one item, bought separately, so sent back in single, and clearly exchange requested, was in stock, two weeks before, one week before, at the days sent back, week after, 2 weeks after, right now. So how can this item be out of stock? Of course it wasn't. So why is this a big deal, why not just re-order? Because of the fact that i now had 5 partially used vouchers, which i couldn't combine. So i had to do another 5(!) orders to use my credit. What? Unbelievable? Yup. So but wait? Then you're a loyal customer and i'm sure customer service would help out? Right? Ha! They take 4-7 days to reply to one email. The BE and NL numbers NEVER even pick up the phone. They always answer "oh that's so unfortunate. We'll review" to wait a week and send "sorry, we cant help you". Contacted via press contact the support in ES, for once a professional support, he wants to help, is going to chase it for me, to send the day after an email "sorry, my manager told me not to help you". Ha! So what is Mango customer service? Nothing. It doesn't exist. You can't bother calling them, writing them, they will never help. Never. They give excuses, lie to your face if needed, to not help you. Oh but didn't i spend 400 euros in one month? Yes i did. So i paid partially their wage, but help me? Oh no. I'm furious. I'm going to war with them. So anybody with media or influencer contacts, and who is tired of big consumer companies playing with us the customer, please contact *******@junienjo on Twitter. We won't just let them get away with this.