1 review for Lakeside is not recommended

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Anne G.

California

2 reviews

1 helpful vote

SCAM

August 20, 2022

CUSTOMER BEWARE. I placed an order with Lakeside Collections & paid with my Visa. I then was deluged with e-mails promoting their products. I tried unsubscribing many times to no avail. I then contacted Lakeside & requested removal from their e-mail list. I rceived reply from their Customer support saying they would do so. I discovered Lakeside had surreptitiously used my Visa to enroll in their program LSCPerks.com whereby I was unknowigly paying for their advertising which I had attemped to escape from.

Attached is confirming e-mails:
The Lakeside Collection - Lakeside - Technical_Website_Help
Yahoo
/
Archive

Lakeside Customer Support <*******@lakeside.com>
To:
Anne

Wed, Mar 2 at 12:23 PM

Hi!

Your request (Ticket #******) has been updated. To add additional comments, reply to this email.

Kathy Schindler (The Lakeside Collection)

Mar 2,2022, 2:23 PM CST

Hi Anne,

As requested, I have removed your email address from our email mailing list. Additional email promotions may reach you before your cancel request has been processed. I apologize for any inconvenience you may experience due to this time delay.

Please let us know anything additional you need.

Best Regards,

Customer Support
The Lakeside Collection

Anne

Mar 2,2022, 9:52 AM CST

The following query was submitted by a customer on the Lakeside Collections website:

Customer Name: Anne

Customer Number:

Customer Email Address: *******@yahoo.com

Service Area: Technical_Website_Help

Customer Comments:
STOP SENDING ME E=MAILS. I'VE PRESSED "UNSUNSCRIBE" COUNTLESS TIMES WHICH DOESN'T WORK. I'VE TELEPHONED YOUR CUSTOME SERVICE WITH A REQUEST TO STOP SENDING ME E-MAILS AND I"M STILL GETTING THEM. I"VE BEEN DELUGED WITH E-MAILS EVER SINCE I MADE THE MISTAKE OF PLACING AN ORDER.
This email is a service from The Lakeside Collection. Delivered by Zendesk
[5MV6L3-29PL]

CUSTOMER BEWARE. I placed an order with Lakeside Collections & paid with my Visa. I then was deluged with e-mails promoting their products. I tried unsubscribing many times to no avail. I then contacted Lakeside & requested removal from their e-mail list. I received reply from their Customer support saying they would do so. I discovered Lakeside had surreptitiously used my Visa to enroll me in their program "LSCPerks.com" whereby I was unknowigly paying for their advertising which I had attemped to escape from.

Date of experience: August 20, 2022