DO NOT GIVE THIS COMPANY YOUR PAYMENT INFORMATION. Their business model is based on tricking you into recurring charges and then refusing to refund you. Here is what happened to me, so you can avoid the same fate: The Bait: I made a one-time purchase of a Hitpaw product. Unbeknownst to me, this purchase automatically enrolled me in a "FREE TRIAL" for another product called "Vikpea" through a pre-checked bundle. I did not actively sign up for this. The Trap: After 7 days, without any clear warning, Hitpaw charged my card $43 USD for a full Vikpea subscription. I never used Vikpea and never intended to subscribe. The Runaround: When I demanded a refund for this unauthorized charge, their support team blamed ME, saying I "forgot to cancel" a subscription I never knowingly started. They completely ignored the fact that their sign-up process is a deceptive "dark pattern." The Insult: After pressing them, they offered me a 50% refund—essentially admitting the charge was questionable but still trying to steal $21.50 from me. This is not a compromise; it's an admission of a scam. BEWARE: Their official "refund policy" states they do not refund automatic subscriptions, which is their entire business model. They have built a system designed to take your money without clear consent. I am now forced to file a chargeback with my bank and report them to the FTC. Save yourself the immense hassle and anger. AVOID HITPAW AT ALL COSTS. There are reputable software companies out there; this is not one of them.
Hitpaw Watermark Remover