This is a bad investment.

My experience with Fool started off strong. I believe they offer sound advice that is easy to follow. But that's easily far outweighed by the sheer BOMBARDMENT of marketing emails (yes, Ashley, I'm aware I can unsubscribe and definitely did) attempting to upsell you on their premium services. And I did purchase one of their premium services for over $1,300, but there was nowhere close to $1,300 worth of advice. In the first 3 weeks, there has been exactly one stock recommendation and one article providing coverage of earnings reports, and three of the four mentioned are companies that are well-recognizable.

This led me to my account to turn off auto-renew, which of course, the service does NOT give you the option to do. They force you to fill out a form or email *******@Fool.com (saving you the canned response, Ashley), but they never respond to anything. On Monday, 2/15/21, I fill out their Contact Foolish Solutions form (as instructed on their site), initially just to cancel auto-renew on the $1300 service. No response. So Tuesday, 2/16/21, I emailed them at *******@Fool.com (see photos) to cancel auto-renew on everything. I got an auto-response near-instantly, and the response indicates that it might take over 48 hours due to Covid for some reason, but even that I was willing to accept. And the auto-response indicated clearly that I had copy and pasted the email address from their site correctly.

I was able to accept it, that is until Ashley - who appears to be the one in charge of responding to reviews across the Internet - had time to respond to a 3 of 5-star review I posted on a separate review site (you'll see that experience rating is dropping fast). Imagine this - they have someone who can go around the web and respond to their negative reviews, but NOT someone who can respond to my request for them to not take money from me again (an option that users should be able to manually adjust, but cannot).

So after receiving a request for more details about the experience from the other site and submitting them on 2/18/21, I immediately responded to my original email chain to indicate my displeasure with there being someone to respond to poor reviews but not my simple billing requests (canceling auto-renew). And I get nothing on that email chain once again. But I do get lots of emails their marketing team writes. They have no problem with those either.

After 96 hours and still no responses, I have requested a full cancellation/refund on 2/19/21 as I'm still within my first 30 days. If this experience has been any indication, I'm sure I will have to go through endless hassles to see it done.

I recommend strongly that you consider other financial advice. Motley Fool's advice is not bad, but you'll pay for it forever.