We were very happy with DISH. We had a 2 year contract at $82.17 per month. The contract ended July 2,2023. We called June 29,2023. We spoke to Tony. We were calling to see what DISH would offer us. Tony, at DISH, offered us a 1 or a 2 year contract ($10.00) off at (couldn't give us a price). We are not going to buy something we don't know the price. That's like me buying a dress and I don't know the price! We were referred to Tennessee, Retention Dept. Nothing was accomplished with that phone call! We were told by Tennessee to call back on July 4/5,2023 to see what DISH had to offer, at what prices. July 5, I also received a text message on my phone I now owe $122.56 normal bill ($82.17). So we called DISH again. We spoke to Steven, Account Specialist. Since we may be moving, we won't have access to our TV. If we had a contract, we'd be paying for something were not even using. Steven said we could pause the account, another $5 per month. It may be months before we have tv again. Steven also said we would have to call DISH again, once moved, and ask DISH to credit the $5.00 per month, for the pause, which doesn't guarantee DISH is going to give it to us. Steven, account specialist, said he could give us a cheaper rate at $79.99, but that would be a 2 year contract. Again, we may not have access to our tv for awhile. Steven, account specialist, said we declined the promotions offered on June 29. We said we are not going to sign up for something (another contract) without knowing the price. Steven said he didn't know why Tony/ Tennessee couldn't get out a calculator and figure out the price on June 29. We told DISH if you want to make us happy, change this bill from $122.56 to $82.17, since we did call on June 29th, 2023 at 11:25am. We were still under contract. DISH won't change the $122.56, unless we have a contract with them. So we're stuck paying $122.56. Our plan was on June 29, was once we moved, was to restart DISH. Well, since spending an hour on the phone with Steven, the account specialist, going round and round. We have terminated DISH. Now we have to pay $20.00 shipping fee, because we lease the box. Also, if we don't return the box to DISH within 30 days we'll get charged more money. Steven couldn't tell us the cost of the final bill because it goes on a day to day basis. So, make sure to get a Order Number, for reference to this call and when DISH received their box. We doubt very seriously if we ever get DISH again after going through all this garbage!