CARiD

Ordered custom wheels for jeep wrangler, and of course went to discount tire to get them installed and lord behold one 3 black gloss wheels and 1 silver and black wheel, so i had to put 4 heavy wheels back in my jeep take them back home, unload them again in the house, and its going on 2 weeks now and still no return labels, ive talked to customer service 3 to 4 times about my return lables, so now my money is of course tied up, this had been the most difficult return ive ever had to deal with, carid,u would never get my business ever in life again, and i figure u most likely dont give a hoot

I had to call them four times and deal with the same exact answers of people saying give us 24-48 hours or however long they would say. Nobody ever called me back like they said and I always had to initiate. All of this was over the course of three weeks and only for two items.

Ordered a Chrome Bumper Assembly with side steps & no backup sensors for a 2017 GMC Sierra 1500 4WD Crew Cab; shows picture & fit confirmation on site. What arrived is not what was ordered. No problem, I'll just return it.
Called customer service to get return authorization & label & was told I would receive a credit after they received the product; also no big deal but THEN was informed my credit would be 1/4 of what I paid!?, um NO!
Then after speaking with said "supervisor " Cornelia, she said my credit would be even less! I told her they are Crooks & hung up.
I have also submitted an email requesting for someone to call me about this, I'll see what happens, but if I could I'd give them -10 star review!

The headlights look amazing and they were so easy to install i had them wired up and ready to go in 25 minutes. My only complaint about the Headlights is there is only 1 adjustment for the low beam vertical position. The high beams are set how they are I'll do some more research on them. Overall they look amazing are very straight forward and function amazingly. The delivery on the other hand, the day they were supposed to be delivered with NO signature required the delivery company denied delivered do to no one answering the door which they didn't knock or ring the doorbell, they also never showed up on my camera, the day they were delivered it was at my neighbors house that has an offroad driveway there are signs around my yard for that exact reason. Granted i know GPS takes them to the middle of my field, I've been working on that, there are actual signs that say the address on them

I have looked at these dash covers for more than a year and finally ordered a set. It was packed very nicely and arrived when promised. I applied the covers that very day. It's a nice upgrade to my little motorhome.

Item was delivered a couple days earlier than projected. The side rails fit perfect on the pickup. My wife who is 5 foot 4 was thrilled to get them on her pickup because her old ones had rusted out and she had to go without them for a little over a week!

I ordered a lower control arm from CARiD, after a couple months the bushings were bad. I contacted them, and the return process was pretty smooth. They sent out a replacement without giving me the runaround, and the second part was in good condition. Not perfect the first time, but I appreciate how they handled the issue professionally and quickly.

I cracked my rear passenger side lens on my F150. I ordered it and received it in just a couple of days. It took about 10 minutes to install fit perfectly looks great. I intend to buy my auto parts from car ID.

I ordered new N-Fab truck steps from CARiD for my Ram 3500. Not only did the product exceed all my expectations but, shipping was fast, and service was great. Communication and shipping updates throughout the entire process were outstanding. I would definitely order from CARiD again.