My review is purely from my experience with the AMC A-List subscription.

Honestly, it's a great idea- 3 movies/week. Lots of convenient locations. But a little pricey!

I tried it out because there was a promotion for one free month. Sounds too good to be true right? IT WAS. After the first month, I realized I just don't go to the movies enough to be paying $24/month (in my state of California, it costs more which is also annoying), so I tried to cancel.

The first moment of disappointment came when there was no way to cancel the subscription myself on the website or app. There were also NO CLEAR instructions on how to cancel. I don't understand why! I had to search through the FAQs and then chat with an online representative to get the cancellation process started.

I was then told I could NOT cancel because in small UNREADABLE print in the initial promotion email, I was locked in for another 2 months and could not cancel. So I would pay for an unwanted service for two more months. He said I could come back and cancel then.

So I came back to cancel. I barely used it. I regretted starting this so much. AMC Theaters are also less nice than I remember. The sound quality is not great and the seats and theater rooms seem outdated. But that's a whole other review. This attempt to cancel somehow ALSO did not work. I was told that I had to have canceled 5 business days before my next billing date. WHY WAS I NOT TOLD THAT THE LAST TIME I CONTACTED THEM? I told him, I didn't know and if he looked at my history I DIDN'T EVEN REALLY USE THE SERVICE.

My experience with AMC's customer service was terrible- there were so many hidden terms and conditions I never knew I signed up for. Each person I talked to was also so unhelpful. I had to message them another time to make sure that my subscription was canceled- they didn't event have the decency to confirm that.

WARNING: unless you want to be locked in forever or deal with customer service that just keeps telling you new rules without actually trying to help you- DO NOT SIGN UP FOR AMC A-LIST.