Here’s what buyers have asked with answers from YOOX staff and previous consumers.
13
questions answered
0%
answered within 1 day
Answer:
Hadeel, I've been a customer close to 20 years. The past 10 years I've been purchasing from YOOX designers for between £5-10K annually. The past three years I've been sent items that was fake. I don't trust them anymore. I won't buy any expensive designer items from them anymore. There are plenty of professional companies out there on the web that won't cheat.
By Jes Z., over a year old
Answer:
I have been with them for 3 and a half years now and I have never received fake items from them. Also they offer quite generous return policy, so you could buy a returnable item and examine it, and return it to them if you think it's a fake. Very simple. Usually the companies which sell fakes don't offer such a generous return policy.
By Miko M., over a year old
Question:
How long is the preparation time?
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