Why do you hide negative reviews on your site? That's shady.
Asked by Kristin W. on 11/19/2018
1 Answer
Lauren S.11/28/2018
Hi Kristin,
All reviews, positive or negative, are welcome on WeddingWire. If a vendor disputes a review, the review is temporarily flagged down until it can be verified through our dispute process. Our Dispute Team works hard to ensure reviews on WeddingWire do not violate our Terms of Use. You may want to take a look at our Disputed Review FAQ at the link below for further helpful information:
https://engagedsupport.weddingwire.com/hc/en-us/articles/115003776706-Disputed-Review-FAQ
Our Support Team is always available to assist you with any additional questions or concerns you may have about our reviews or anything else on WeddingWire! Please don't hesitate to email us at support@weddingwire.com.
All reviews, positive or negative, are welcome on WeddingWire. If a vendor disputes a review, the review is temporarily flagged down until it can be verified through our dispute process. Our Dispute Team works hard to ensure reviews on WeddingWire do not violate our Terms of Use. You may want to take a look at our Disputed Review FAQ at the link below for further helpful information:
https://engagedsupport.weddingwire.com/hc/en-us/articles/115003776706-Disputed-Review-FAQ
Our Support Team is always available to assist you with any additional questions or concerns you may have about our reviews or anything else on WeddingWire! Please don't hesitate to email us at support@weddingwire.com.
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