Vevor
Questions & Answers

How easy is it to get a hold of customer service at Vevor?

Asked by Maria K. on 5/27/2022

6 Answers
Casey G.8/26/2022

Bought a new ice machine from them and when it got there it didn't work they told me I need a new compressor or new mother board. Why do I have to pay for parts when I just bought it and doesn't work. Don't buy anything feom this company. Takes them 2 days to reply then just say the same thing over and over. I s3nt them pics and videos of the machine the next day it came. Nothing they are robbing people for there hard earned money
Mtsoxfan T.8/22/2022

By email, they respond within 1 day.
That said, they talk in circles, not adding any value to their support.
Erin V.9/30/2022

Phone number goes to another company that is rude and says you can't call the actual company
Steve K.8/7/2022

This is the worst place ever! Stay away from Vevor!
scott s.5/27/2022

Almost impossible currently they are ignoring me when I write by email why the site won't let me login to purchase.?
Steve L.9/27/2022

Same experience with Vevor. They say they will pass on your request, but it never happens. I'm stuck with junk equipment that I can't get a part for.

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