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USAA
Questions & Answers

130 reviews

Here’s what buyers have asked with answers from USAA staff and previous consumers.

2
questions answered
0%
answered within 1 day
Question:

Why does USAA have a DEI division? Why not hire the best most qualified person for the job? As a member owned company, just hire the best qualified.

Question:

What made you choose USAA over similar businesses?

Answer:
My daughter is an attorney for a company that handles the sea military forces and she told us to change because my husband is a veteran. I am so grateful we did because they have never let us down once. I saw the bad reviews and I just can't imagine them getting a bad review because they have ALWAYS been excellent with us.
By ROBIN W., over a year old
See another answer (1)
Question:

How easy is it to get a hold of customer service at USAA?

Answer:
It took me nearly 30 minutes on hold to cancel insurance
By John D., over a year old
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Typical questions asked
How long does shipping take?
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Where is the company located?