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TrainPetDog
Questions & Answers

3,107 reviews

Here’s what buyers have asked with answers from TrainPetDog staff and previous consumers.

20
questions answered
0%
answered within 1 day
Question:

Why won't you answer my phone calls or emails to cancel...???? I was charged twice. I don't want any of it please.

Answer:
We have found that your order is in the name of Donna Kolb. We are emailing you to confirm.
By Nancy R., over a year old
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Question:

I was under the impression that when I purchased this program it was a one time fee, however I am getting charged every month.

Question:

Why do I constantiy have to ask for a password in order to instantly log into the traning course. It is very frustrating.

Answer:
Can you please email to info@trainpetdog.com? We can help you if we get your email ID.
By Nancy R., over a year old
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Question:

My daughter has a 7 month old german shepherd and doberman mix. He has a really bad food aggression. How do we get rid of his aggression?

Answer:
Hi Debi, you will have to use desensitisation strategies.
By Nancy R., over a year old
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Question:

Have a pit mix, going on 7 years old. He will not get along with other dogs. What can i do to break this behavior?

Question:

Can I use this program with a 3 month old puppy?

Answer:
There are many dog training programs I would not use this one for any dog of any age
By John W C., over a year old
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Question:

Why are you no answering emails or calls when I'm asking for a refund? Ive been asking for almost a week. What is going on?

Question:

You promised a refund 04/23/21 in two days its been 6. Ive emailed your company three times and called. Never an answer. Where is my refund?

Question:

Is this place still in business? spent my money but no program or communication.

Answer:
Hi, Can you please tell us your email ID? We will trace your order and send you the credentials immediately. Apologies for the inconvenience caused. You can email us to info@trainpetdog.com for quicker communication. Regards Nancy
By Nancy R., over a year old
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Question:

was thinking this was going to be easy to use videos! Introduction with drawings was amazing! My login doesn't work and i want a refund! 631-786-3946

Answer:
Hi Cindy, Sorry to learn that the product wasn't what you had expected. Your order has been refunded. You should see this on your credit card statement in 4 - 5 business days. Thanks Nancy Richards www.TrainPetDog.com
By Nancy R., over a year old
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