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Why won't their customers service answer my emails? I have been trying for one week and still no answer. I have problems and need their help . Where are they?
Asked by Carla L. on 4/20/2017
3 Answers
Dale B.3/11/2018
They are vacationing on the money they cheat you out of. Been trying to get paid for months with no luck =( Good luck to you
Ray H.3/10/2018
Their own site says you'll receive a response within 1 or 2 business days, but, it's more like 1 or 2 weeks! And the answer, as you can see in many of the posts here, is meaningless maybes like this:
If false information is submitted, your account will be frozen, and you will no longer be eligible for any withdrawals.
They don't say that you DID submit "false information," just the "If."
If false information is submitted, your account will be frozen, and you will no longer be eligible for any withdrawals.
They don't say that you DID submit "false information," just the "If."
Scott H.4/21/2017
MintVine responds to emails roughly within 24 hours of them being sent. Please allow this time frame to pass when inquiring about something specific so we can research the issue.
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