Shutterstock
Questions & Answers

531 reviews

Here’s what buyers have asked with answers from Shutterstock staff and previous consumers.

questions answered

answered within 1 day

Question:

hey i just want to download one picture no annual subscription no photo package nothing else one picture with licence to use it on my webpage

Question:

I am currently active on a PLAN of 350 Downloads per month, how much would b the cancellation fee, if I plan to cancel this plan.

Question:

Refund my US 299

Question:

How much cancellation charges?

Answer:

It's the delta between normal monthly rate & discounted rate (based on year subscription) x the number of months into the subscription. Example: $50/month standard rate $30/month yearly subscription 9 months of usage $50 - $30 = $20 x 9 months = $180 for early termination.

By Jeff C., over a year old

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Question:

If I buy a photo, do I get to use it forever? Is it a one time fee?

Answer:

Yes once downloaded the images are yours to use forever and they have many plan options, some of wish are one time payments

By Ashminee H., over a year old

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Question:

I just need an image of "Man pointing to the lateral on isolated white background". How do I buy just an image since I don't need the video?

Answer:

On tge website there is not a option to purchase a single image however, if you have an ios or android device you cam download the shutterstock app and purchase the single image of your choice

By Toshauna b., over a year old

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Question: