logo

NHLSHOP.com
Questions & Answers

449 reviews

Here’s what buyers have asked with answers from NHLSHOP.com staff and previous consumers.

5
questions answered
0%
answered within 1 day
Question:

I am trying to return order 451-1603-1948 Your website will not allow me to type. Please send me a link to return nina.lowery@gmail.com

Question:

How can you reach anyone re my order. I want to cancel as they are not going to ship til at least end of month. Tried calling. Nope

Question:

Are these jerseys stitched or are they hot-pressed/fake?

Question:

I would like the email address for NHLshop Canada

Answer:
Won't do you much good. I used email on the PayPal receipt twice - no response, and used the following one from the "Contact Us" page three times. Never a response Anna: jerseyservice@smailu.com PayPal receipt also showed name in Chinese characters and throughout the site you can tell that English is definitely a second language.
By Gwen A., over a year old
See another answer (1)
Question:

link to unsubscribe from your emails doesn't work - doesn't even hi-lite. Why?

Question:

Anyone order a "Gauranteed by Christmas item or free". That came late? I was told 65.00 is the max refund. Paid more for the jersey. That's not free.

Question:

where is my tshirt I ordered on may 18?? I checked out as a guest, I have a paypal record of the payment..no shirt and don't know the "tracking" #!

Question:

Have a fedex tracking# and tried to track a shirt I ordered but the tracking number is no good. Can someone help with this?

Question:

I ordered something from this website on guest order about a week ago and haven't received a confirmation email. Why not?

Question:

Ordered a jersey on November 28th, received This Email Your order UD16973 has been paid successfully, where is it?

Answer:
It takes them over a month to even ship orders. Highly suggest buying from Sportchek instead.
By Desiree T., over a year old
See more answers (2)

Have a question?
Ask to get answers from the NHLSHOP.com staff and other customers.

Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?