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MLB.com Shop
Questions & Answers

280 reviews

Here’s what buyers have asked with answers from MLB.com Shop staff and previous consumers.

1
questions answered
0%
answered within 1 day
Question:

What is a phone number to talk to someone

Question:

What does Shipping Status "Pending" Mean. Thank you

Question:

How are you still in business? I've never seen worse reviews for any legitimate online retailer. MLB should be embarrassed to work with you!

Question:

Customer service phone number is need to report missing order. Please provide phone number. Emails have not been answered

Question:

Is there a class action suit against these clowns? The cancel orders, and charge your card anyway. Fraud Scam

Question:

What is your returns address

Question:

I am so scared after seeing reviews! I order autographed bats and balls for Christmas gifts. They were very expensive. So are they fakes?

Question:

is MLB.com associated with Major League Baseball at all?

Question:

I purchased a Boston Red Sox hat for my husband, and it has completely discolored. Will you send a replacement?

Answer:
I would send it back if I were you and demand a refund. Full refund (shipping costs that you paid them too)
By Alex B., over a year old
See another answer (1)
Question:

How do i contact the company about shirts i have ordered and not recieved!!!!!

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?