ProvidentMetals
Questions & Answers
I want to make a large purchase of silver but 9 out of 10 customers complain about long waits and poor damaged items? If I spend a few thousand on silver I don, t want to get bad merchandise or wait a month when it states will be shipped in 1-5 days thanks its 5:30 a. M want to order now while silver is way down, but you don, t open till 8 a. M and it states that online purchases you are not liable for lost orders? Your a seller your not insured?
Asked by Billy R. on 6/11/2015
4 Answers
Chuck G.7/31/2018
They sent me several worn-out/slick/wafer-thin US silver quarter-Dollars under the heading of "average circulated" condition. One of the coins was also riddled with "BB" indentations. I photographed the coins and emailed it to Provident; I was subsequently instructed to repackage the affected coins (at my expense) and send them back for replacement.
At this point, only time will tell if Provident follows-through with their agreement to exchange the worn-out coins.
At this point, only time will tell if Provident follows-through with their agreement to exchange the worn-out coins.
Jon F.11/4/2015
They are awesome. I've placed many orders thru them and have been very satisfied. No damaged goods so far. As to the waiting time, if you want it sooner pay by credit card. The way I look at it is, I don't plan on selling anytime soon so why worry bout it taking a few weeks. Waiting a few weeks and paying $. 84 per ounce over spot is better that getting right away and paying $5+ dollars over spot. Quitcha Bitchin' and keep stacking. Jon
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