Plenty of Fish
Questions & Answers

I joined POF last night (or at least THOUGHT I did), and received an e-mail from someone named Markus, saying that "your registration was successful." I tried to log on this morning, only to be told that the password I entered was “incorrect” (it most certainly was NOT). When I entered my e-mail address and asked to be reminded of my password, I was told that my e-mail address “does not exist or is not in our database” (even though, as required, I had entered it twice)! And when I tried to register again, with the same username that I had finally succeeded with last night, I was told that it was already taken! (Yes, it is! By ME!) Apparently my new account was deleted almost immediately after it was opened, without ANY violation of their Terms of Service on my part and with absolutely NO notification to me of why! Is POF a legitimate dating site, or some sort of scam or fraud? If legit, why does their web site offer absolutely NO way to contact them when such issues and questions arise? Can anyone shed any light on this?

Asked by Tony M. on 4/21/2015