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Petco
Questions & Answers

250 reviews

Here’s what buyers have asked with answers from Petco staff and previous consumers.

3
questions answered
0%
answered within 1 day
Question:

Are there other similar companies to Petco that are less expensive or better?

Answer:
Chewy.com is cheaper, faster and much better service.
By Joan R., over a year old
See another answer (1)
Question:

Can you start selling nylabone, Iams, Royal canin, pet botanics products for dogs

Question:

Ca; you start selling more nylabone, zukes, royal canin, iams & pet botanics products for dogs

Question:

I would like to return product that took over a Month to receive. Please give me the return process and return address. Thanks

Question:

would you like 11 dollars or 0 dollars? because my dad was going to buy something but you would rather have 0 dollars than 11 dollars

Question:

How easy is it to get a hold of customer service at Petco?

Answer:
IMPOSSIBLE! Stinks. Cannot get beyond call center.
By Joan R., over a year old
See another answer (1)
Question:

How fast do they deliver?!

Answer:
It took them 8 days to ship my order & it arrived damaged. I called them for a replacement & that to was damaged. Called again & they asked if I wanted a refund & I told them no, I want what I ordered.
By Jeanna S., over a year old
See more answers (3)

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?