Here’s what buyers have asked with answers from Lookbook Store staff and previous consumers.
5
questions answered
0%
answered within 1 day
Answer:
Hi Brenda,
Yes, the Genuine Sheepskin Blazer has 100% sheepskin shell with polyester lining. We are happy to share the test result if deem necessary.
Feel free to get in touch with us through Live-chat or email at support@lookbookstore.com for any concern.
Kind regards,
Lookbook Store
By Anco W., over a year old
Question:
How do I return an item
Question:
Who do I call to return a purchase?
Answer:
Hi Shirl,
Please send us an email at support@lookbookstore.com with your order number and the reason why you send your order back, we will then assist you further.
Kind Regards,
Lookbook Store
By Anco W., over a year old
Answer:
Hi Pallavi,
Please be advised that international shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination. Additional charges for customs clearance (if any) must be borne by the recipient; we have no control over these charges and cannot predict what they may be. The recipient being the importer of goods in the destination country is responsible for all Import Fees.
We suggest you check with your Bureau of Customs before you place an order to avoid unwanted charges.
Kind Regards,
Lookbook Store
By Anco W., over a year old
Answer:
Hi Dawn,
We have 3 types of shipping to the United States. Economy shipping is free, but takes 7-12 working days. Or you could pay extra for standard shipping, which takes 4-7 working days. Express shipping takes only 2-3 working days. The shipping cost will be calculated based on the combined weight of your order at checkout.
Hope this helps.
Kind Regards,
Lookbook Store
By Anco W., over a year old
Answer:
Hi Victoria,
We're so sorry to hear that your recent contact with our Customer Service wasn't successful. If you can drop us a message on our Live-Chat service we'll be able to answer your questions regarding your order.
Hope to hear from you soon.
Kind Regards,
Lookbook Store
By Anco W., over a year old
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