L.L. Bean
Questions & Answers

Here’s what buyers have asked with answers from L.L. Bean staff and previous consumers.

3
questions answered
0%
answered within 1 day
Answer:
Nope. But I have heard the Bonzo Dog Doo Dah Band's Gorilla album and it's my fav.
By Iowna D., over a year old

Answer:
Fairly easy to get a CS rep via chat or phone but they aren't as conscientious as they once were and seem to use a lot of canned responses.
By Bee H., over a year old

Answer:
If you don't get results from one customer service representative, ask to speak to a supervisor. I emailed my question in and had a quick response and exceptional service. Had I not, I certainty would have gone up the chain of command.
By J A., over a year old


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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?