I made this comment last week and there was no acknowledgment, whatsoever. I dunno know whether it is a glitch with the software which is very Unlikely to a product from a company with this reputation. ***** Overall the experiance with gotomeeting was good. But yesterday - the application (windows 7 desktop)acted so weird and I`d recommend a company With your reputation could have handled the situation(user experiance) more effectively and efficiently. We have a license with a monthly auto- Renewal and we overlooked the fact that our CC -got expired last month. You may(may-not) have auto-e-mails alerting the customers about the Failure on auto-renewal. Problem: I logged in successfully and after clicking 'Meet Now' nothing happens., I could see the related preoceees running in my system but Nothing else. The UI simply wont open up. Expected behaviour - If you find that someone with the expired license is trying to connect to the server. You can avoid ' kind of weird & Awkward' experiance by giving a simple message. ' your contract has been expired, please extend it by clicking. Blah blah' Thanks
Asked by Kutty S. on 7/24/2015
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