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GoJane
Questions & Answers

261 reviews

Here’s what buyers have asked with answers from GoJane staff and previous consumers.

13
questions answered
0%
answered within 1 day
Question:

Do the shoes run big or small?

Answer:
I'm always advised to purchase heels one size up from the size you wear. I'm not sure about their sneaker sizes.
By Symone B., over a year old
See another answer (1)
Question:

Is there a cash on delivery option?

Question:

i need information about your suppliers & where you get products from

Question:

I want to order one of the maxi dresses but I am pregnant. size small pre-pregnancy but have gained over 20lbs. Should I get a medium or large.

Question:

Good morning I received an email from Gojane explaining my options if I have received my order. I have not received my order yet. I was given a link to open but can not open it. What do I do?

Question:

what country are your shoe sizes in?

Question:

Do the shoes run big or small? Or would you say they run mostly to your true shoe size?

Question:

Where does your merchandise made and shipped from please

Question:

Does your clothing run on the small side?

Answer:
Yes runs very big., I like them have to send them back
By Nadia L., over a year old
See another answer (1)
Question:

I ordered an item a week ago and paid for 2 day shipping and never received my package. I reported this to UPS and they are investigating it. I would like my 2 day shipping cost refunded and another item sent.

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?