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Gazelle
Questions & Answers

1,075 reviews

Here’s what buyers have asked with answers from Gazelle staff and previous consumers.

12
questions answered
0%
answered within 1 day
Question:

I am looking into buying cellphones in wholesale though gazelle auction. Any feedback with past customer experiences or review of their wholesale auction though their staff would be appreciated.

Answer:
No experience with that. Experience with their staff and their customer service, don't fo business with them. My phone was returned in October, and I still have not received my refund. They finally sent me an email saying my return was received, in December but tracking showed it received in October, and still no refund.
By Cindy w., over a year old
See more answers (4)
Question:

Im nervous to buy a iPhone 6 online. Can you buy a warranty past 30 days

Answer:
I would not buy from or sell to Gazelle regardless of what they claim.
By Joe C., over a year old
See more answers (5)
Question:

Is gazelle a safe site to buy a phone

Answer:
No! Dishonest! Had to file a dispute with my credit card company tinged my money back and that took 3 months
By Cindy w., over a year old
See more answers (4)
Question:

I just received my phone today and it wont turn on. I've held the power button down numerous times. I've watched youtube vids on how to turn it on and

Question:

What is your BBB rating

Question:

I see a lot of people saying fast shipping and stuff but, is it just because y'all chose the 2-3 day shipping or Gazelle just have fast shipping?

Question:

Can I trust that the phone I buy will be in good condition and is not fake?

Question:

i am interested in buying a new iphone,can I trade my old phone in toward credit on a new one

Question:

Do you have a free return policy?

Question:

if i order a iphone 7 plus will i come in the mail in poor condition

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Typical questions asked
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