Here’s what buyers have asked with answers from FRBatterie staff and previous consumers.
20
questions answered
0%
answered within 1 day
Answer:
We are sorry to hear that.
Could you please send us some clear pictures of your old battery and the new battery you received to let us double check the compatibility?
Don't worry, we are always here to help you.
By fr batterie c., over a year old
Answer:
Could you please tell us your order number? Don't worry, we are always here to help you.
By fr batterie c., over a year old
Answer:
We shipped your order out. The tracking number is LT880256171NL, you can track it on this link: https://postnl.post/details/?barcodes=LT880256171NL&D=fr. The parcel is on the way to you now. It should arrive to you in 10 working days, please wait for it with your patience. Thank you. Don't worry, we are always here to help you.
By fr batterie c., over a year old
Answer:
Could you please tell us your order number to let us check for you?
By fr batterie c., over a year old
Answer:
Could you please send us some clear pictures of your old battery to let us find the most suitable battery for you? Our email address is: service@fr-batterie.com
By fr batterie c., over a year old
Answer:
Sorry for any inconvenience caused. We emailed back to you.The payment you made was failed. Please double check it. Thank you
By fr batterie c., over a year old
Answer:
We are sorry to hear that. Could you please tell us your order number? And could you please send us the pictures of your old battery to let us double check? And our email address is service@fr-batterie.com
Don't worry, we are always here to help you.
Await for your reply
Cathy
By fr batterie c., over a year old
Answer:
Hello, Sorry for any inconvenience caused. We checked the tracking information. The parcel was delivered to you on 11st Jan. Did you get it?
Don't worry, we are always here to help you.
Good day
Cathy
By fr batterie c., over a year old
Answer:
Could you please tell us your battery model number and battery capacity?
By fr batterie c., over a year old
Answer:
You can keep the batteries you have received. We already resent another new battery to you. The tracking number is 9L25417351477. You can track it on the link as below. The parcel is on the way to you now. Please wait for it with your patience. Thank you.
http://www.ec-firstclass.org/Details.aspx
Good day
Cathy
By fr batterie c., over a year old
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