Fiverr
Questions & Answers

I used Fiverr for my company logo. The guy lives in Vietnam and speak minimal English. I paid for an upgraded package with an unlimited amount of revisions, 3 original logos, stationary and Facebook as well as Twitter page covers.

What does unlimited mean if a revision takes 24 hours and each revision is correcting spelling mistakes or telling him you don't want a green dog in your logo, I want a natural looking dog. His response is "you choose font and gives you a pale old lady stockings colour dog" instead of a white Dalmatian with black dots or a brown German Shepard.

In the end I used an online translator to translate my requests from English to Vietnamese. He told me to sketch something and he'd make something. If I could sketch something then I would do my own logo.

The one logo that I liked was the one I gave him all my ideas for. All he did was put it together in the right format.

I was so frustrated with his other two attempts that I said ok give me the first logo with stationary and everything I've paid for. I got the most basic design, no stationary or headers.

Did I go through customer service? OF COURSE! Throughout this whole ordeal. I described every little detail. Each time a different person would reply and say "I can understand your frustration and I will contact him". Only to have him return with the same dog in orange or turquoise and every time customer service would spit out the same line "I can understand your frustration and I will contact him. We see he is responding to you within 24 hours so for us that means you are trying to work things out.

I want my money back! Sorry we can't give you your money back. The seller has received his money and its up to him to give you any money back if he so chooses.

It was a dreadful experience.

I ended up using an online logo maker and I loved it. PLUS it actually cost less.

I'm now doing my own website. If you have the patience then try to do it yourself. Do NOT skimp on your website. The way the world is run today you want your website and all social media presence to correctly reflect your quality.

If at the end I'm not happy with my website I will go to a professional and pay what it costs.

Hope this helped and good luck

Hi Desiree, I've attempted to use a few of these programs and have been scammed twice now! I am now going to a local walkin graphic designer. Honestly don't waste your time, money and sanity on these internet companies.

I had an iffy experience on fiverr. A relatively easy landing page that could have been done in 24 hours ended up taking almost 3 weeks because two people couldn't deliver. Trust me when I say this job was so easy I could have done it myself, but I wanted a unique, polished look on a budget and thought someone there could achieve better. I started by browsing designers and saved a few I thought looked confident and had good reviews, but they were charging more than my budget, which at the time was $25. I ended up broadcasting my request with my budget listed at $5 dollars minimum to see what would happen, and got 11 responses from designers who swore they could build my page, charging between the range of $5 and $100. I was nervous so I went with the most persistent one who also happened to be the cheapest, figuring there wouldn't be much loss if he didn't deliver. Ugh, what I tried to skimp on in money I quickly paid for in frustration. This guy didn't know what he was doing, no matter how specific I was he would give me some weird result that was far from what I asked for. I even gave him some creative freedom as he claimed to be a professional, and he delivered something that was much worse and more basic than what I could have made myself. I kept my cool as he did the work quickly and for very cheap, and tried to deliver before I paid to ensure my satisfaction, but on the inside I was livid by his audacity to waste people's time like this as he clearly wasn't experienced. You have to understand that you're usually giving these people your admin username and passwords so if that isn't nerve wracking enough, watching one of them build something far from what you asked can definitely mess with your head. I started thinking omg, he could easily hijack my site because I don't like his work, but fortunately he didn't and logged off as he apologized for my discontent.

Scam! Walk away from it. Sorry:-( I too have been looking for a designer for an app... not only have I been scammed outside of the US but I also was scammed by a local company ($500) ( I got a cheaply made proof of concept) they try to sell you on an "expensive design". Which if you took into an honest programmer would maybe do for half the price. If they make you feel like they have to do all the work and you sit back and just pay... walk away. Sorry for the bad news but your best bet is to ask locally based on other peoples reviews. Or take a chance? They are not ALL scammers... but many overseas are!

Never Ever Go With Fiverr. It's Fraud Company. All Money of your They Will eat and Support is worthless. If you will ask or clam for money they will block your account no one will replay.
This is Call F Both are Shamed Freelancer & Fiverr
Thanks
It's Better to Work for Free

There certainly are some good and honest providers on fiverr. As long as your investment into the particular service isn't too big, you might want to give it a try. Just in case it does not work for you - forget about your investment and walk away. Do not expect ANY support from fiverr.

Fiverr do refund the money but in your Fiverr walet insted of back to your credit/debit card or paypal so mean even if they refund that money you have to spend it o ln fiverr only. I have been scammed before from team fiverr where they blocked my account with around $500 and when i asked the reason they never get back to me and the blocked my IP address. So i dont belive its safe on Fiverr so try searching someone in your local area.

Try Josh at Tiny Stack - www.tinystack.net
I got him on to rework my website which was very complicated in the behind the scenes area with some complex calculations required. He was honest and up front with me all the way through but in the end could not deliver the site I was after.
The thing is that even though they had spent a lot of time trying various alternatives he was happy to give me a FULL refund because they could not complete the job. What they did do before pulling out was very professional and they listened to everything I was saying about the design.
I really do recommend them and if I was to do another website that did not require such complex workings I would not hesitate giving the job to them.

Most of the "reviews" on Fiverr are from the seller's own friends and family, btw. If you're insistent though, you should ask to see some detailed examples of their work. And now that Fiverr has upped their rates (i. E. sellers can charge a lot more for their services,) you can get scammed even more. You can file a complaint, but from what I hear, Fiverr leans towards their bread and butter - their sellers, and the 20% cut they take from them. Buy local services!

I would be concerned about something of that magnitude also, email me if you like, I have a designer I recently found that might be able to help you, let me know your budget also to facilitate the deal for you, if you'd like, all in the USA. Robliano at yahoo.com