Elephant Stock
Questions & Answers

Here’s what buyers have asked with answers from Elephant Stock staff and previous consumers.

8
questions answered
0%
answered within 1 day
Answer:
All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through support@elephantstock.com, or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
By Elephant Stock C., over a year old

Answer:
All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through support@elephantstock.com, or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
By Elephant Stock C., over a year old

Answer:
Thank you for reaching out. Customers are responsible to settle those Customs duties and taxes. It varies per country/region, according to your local regulations. We use FedEx mostly, you may refer to this link to FedEx India for further information: https://www.fedex.com/en-in/home.html Thank you.
By Elephant Stock C., over a year old

Answer:
We might have encountered some slip-ups, a few bumps on the road, I mean who doesn't. Right? But we are glad we are back on track and we pride in providing exceptional customer service! Thank you, Yvette, and Mark!
By Elephant Stock C., over a year old

Answer:
We're so sorry for the late response. This was a complete oversight. We're so sorry for the delay in our production and shipping time. This pandemic hurts us in various ways and we really apologize for any hassle we've caused. Upon checking, if we are not mistaken that your order is under the name of Yvette Hansen, it is delivered on the 28th of May. When the tracking number is released, our system automatically sends a shipping notification via email. Hope you love your artwork and please let me know if there's anything else we can help you with. It would be with our pleasure to do so. Stay safe!
By Geo T., over a year old

Answer:
We truly do! Our customer satisfaction matters to us the most! Looking forward to doing business with you too soon!
By Elephant Stock C., over a year old

Answer:
These words are the ones we will never get tired of! Thank you, Stephanie and DeeAnn!
By Elephant Stock C., over a year old

Answer:
Thank you, DeeAnn T, for your continued support in our artworks and service! We appreciate your kind words and your responses to this Community Q&A.
By Elephant Stock C., over a year old


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