Alibris
Questions & Answers

Here’s what buyers have asked with answers from Alibris staff and previous consumers.

6
questions answered
0%
answered within 1 day
Answer:
Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
By Martin S., over a year old

Answer:
Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
By michael b., over a year old

Answer:
Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
By michael b., over a year old

Answer:
HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
By michael b., over a year old

Answer:
Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
By Valerie M., over a year old

Answer:
I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.
By Valerie M., over a year old


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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?