123Ink.ca
Questions & Answers

Here’s what buyers have asked with answers from 123Ink.ca staff and previous consumers.

17
questions answered
0%
answered within 1 day
Answer:
Hi Rosemary, 1. Make sure you bought the right cartridges: https://www.123ink.ca/en/c-5955-stylus-nx100 2. If it is all correct. Try run the printer cleaning process, run 5 times. 3. After 5 times the cleaning process, carefully take out the cyan cartridge and use an Alcohol swab wipe the chip on it. 4. If still not print, try to reinstall it. If still not working, would you let us know your order number and the error message? We can arrange a replacement or refund. Thanks!
By joy l., over a year old

Answer:
(604) 278-7790
By joy l., over a year old

Answer:
Hi Victor, Thank you for contacting 123Ink.ca! The ink for Canon Printer Pixma mx922 you will find the ink model is Canon PGI250 & Canon PGI251 ink. https://www.123ink.ca/c-5614-pixma-mx922 The Moustache brand products have a longer warranty, 2 years. While eco-box has a 1-year warranty.
By joy l., over a year old

Answer:
Hi Victor, Thank you for contacting 123Ink.ca! The ink for Canon Printer Pixma mx922 you will find the ink model is Canon PGI250 & Canon PGI251 ink. https://www.123ink.ca/c-5614-pixma-mx922 The Moustache brand products have a longer warranty, 2 years. While eco-box has a 1-year warranty.
By joy l., over a year old

Answer:
Bonjour Zakaria, nous sommes réellement désolés de cet inconvénient. Veuillez svp noter que notre service à la clientèle francophone est de lundi au vendredi, 9:00H à 17:00 HNE. Nous avons plusieurs moyens pour rejoindre notre service à la clientèle si nos lignes sont occupées, nous avons notre numéro sans fil 1-866-979-7463, ainsi que notre chat en ligne et notre courriel support@123cartouchedencre.ca. N'hésitez pas à contacter notre équipe pour toute questions que vous aillez!
By joy l., over a year old

Answer:
Dear Larry P., Thank you for contacting 123InkCartridges.ca. We apologize for the disappointment and inconvenience caused by the Product. Would you provide us with your Order number, please? We will look it up your order. Also, you can check our 1800 toll-free and live chat service online, as long as it's within the guarantee period, we can send a replacement to you.
By joy l., over a year old

Answer:
Hi Maya, As Joy mentioned we do not provided unlock service, however, if you purchase your cellphone from your mobile phone company, then you will just need to bring it to them to have them unlock, or you can demand your current currier company to help you with that, generally speaking, you will have to pay certain amount unlock fee, in most of the shopping mall, you will also find some kiosk service to help you with that. According to my experience, it's not recommendable to have it unlock by yourself since you do not want to void the warranty and most importantly the battery. Please let us know if this answer works for you! Best,
By andrew l., over a year old

Answer:
Would you let me know your order number? I will check for you. Thanks!
By joy l., over a year old

Answer:
Would you provide us with your order number? We will investigate your issue right away. Thanks!
By joy l., over a year old

Answer:
Would you provide us with your order number? We will investigate your issue right away. Thanks!
By joy l., over a year old


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