The company's reputation is significantly marred by serious concerns regarding unauthorized charges and a lack of accessible customer support. Customers frequently express frustration over unexpected payments and the inability to obtain assistance or clarification, which has led to heightened anxiety and dissatisfaction. While there are no positive aspects highlighted in the reviews, the overwhelming sentiment indicates a pressing need for improved communication and customer service infrastructure. Addressing these issues is crucial for the company to rebuild trust and enhance its overall customer experience.
This summary is generated by AI, based on text from customer reviews
I have never ordered anything from this company never heard of them have no idea how they got my account number and so far they have taken three payments of $25.99 out of my account I can't seem to get my credit union you need to stop paying this when they come through because they're idiots I have no customer service number no information no order confirmation just charges taken out of my account with their name and no phone number I have no idea what I'm supposed to be paying for whatever it is I don't have it I did not order it I'm on a fixed income I'm on disability and I cannot afford this $#*!s taking any more money out of my account can't get any help from anyone and when I pull them up there's no number and then here on this side it said that the number was on the website and there's no number there I'm just losing my freaking mind because every two weeks they're taking money out of my account and I cannot pay my bills now thanks to wow deal.com I hope whoever they are rot in hell