LorAnn OilsReview 1

The company's reputation reflects a mix of strengths and weaknesses. Customers generally appreciate the quality of products; however, there are significant concerns regarding order fulfillment and customer service responsiveness. Delays in receiving replacement orders and issues with lost shipments have been notable pain points, leading to frustration among customers. Additionally, the promptness in charging credit cards, despite delays in service, has raised questions about the company's prioritization of customer experience. Overall, while product quality is acknowledged, improvements in customer support and order management are essential for enhancing overall satisfaction.