The company enjoys a strong reputation for delivering an outstanding car purchasing experience, characterized by competitive pricing and a customer-centric approach. Customers frequently commend the professionalism and attentiveness of the staff, particularly highlighting their thoroughness and willingness to address questions. This positive sentiment is reinforced by the seamless process and supportive environment fostered by the sales and finance teams. However, there are no significant negative aspects noted in the reviews, indicating a generally high level of customer satisfaction. Overall, the company appears to prioritize ethical practices and customer comfort, contributing to its strong standing in the market.
This summary is generated by AI, based on text from customer reviews
Outstanding car purchase experience! After extensive research, we received the best price possible on our 2017 Accord without any fuss or drama. Brian made me feel very comfortable over the phone, which prompted my decision to shop at Stevens Creek Honda. At the dealership, Will Mosco courteously and enthusiastically assisted us with the purchase process. Amine Kedir, the finance manager, greeted us after we agreed upon all of the figures and let us know that he would be handling all of the paperwork. While we were in his office, it was clear that Amine was motivated to make us feel at ease. He carefully presented us with product information and options; he was patient and welcomed all questions. I found Amine to be extremely thorough, professional and ethical. As a whole this organization is a top-tier car store! Service beyond expectations! Highly recommend!